Policies & Cancellations

Beautifully Lashed by Melissa offers The Finest in Lash Artistry. We appreciate that we are your choice for eyelash extensions.


The Beautifully Lashed Studio offers service on an appointment only basis; we are setting aside time specifically for you when you book an appointment.

A minimum 24 hours notice must be given to reschedule or cancel appointments. Not showing for your scheduled appointment or not giving 24 hrs notice will result in a cancellation fee of 100% of the service charge before you can book another appointment.

Please, be considerate of other clients' scheduled appointments and arrive on time or your appointment may be shortened, while still incurring the full service charge.

As a courtesy to our clients, The beautifully lashed studio offers appointment reminders through text, email and/or phone. We will collect your contact info at the time of booking your appointment and on your client intake form with your permission.

The beautifully lashed studio will send you a confirmation reminder of your appointment 24 hrs prior to your appointment. It is ultimately your responsibility to remember your scheduled appointments. IF you NO SHOW your appointment, The beautifully lashed studio will charge a no-show fee of 100% of service, and future appointments may need to be prepaid at the discretion of The beautifully lashed studio management.

**By making appointments with The beautifully lashed studio you are agreeing to these terms.

NO CHILDREN, PLEASE :

While we love children, we respectfully request NO children under 12 while you are receiving service...This is to ensure that your lash artist can then concentrate 100% on you and your treatment. It is against health and safety obligations to have your children possibly requiring your attention during treatment. for example if your baby cry's you may instinctively open your eyes during a eyelash treatment. If you arrive with your children without prior discussion with management your treatment may be refused with full cost owing. We thank you for your consideration, co-operation and understanding.

Appointments:

All appointments are held on an appointment only basis. *We charge a specific service fee for the allotted time and service. How full your lashes will look at the end of your touch up appointment will be greatly affected by how many lashes you have when you arrive for your appointment. Please, keep this in mind when determining how long to wait to schedule your refills, as we require all our lash clients to return every 2-3 weeks (sometimes sooner depending on how fast your natural lashes grow and how well you maintain them in between fills)

*If you have been a bit rough on your lashes in between fills and have lost more than normal, additional time may be needed.  Please, contact The beautifully lashed studio prior to your appointment if this is the case, to allow an adjustment of time reserved for your fill.

If you are a new client who currently has eyelash extensions applied by another facility, we may require a consultation before scheduling a lash fill, cost and time will be determined when you arrive. Due to liability reasons, we normally do not fill lash extensions applied by another facility unless they meet The beautifully lashed studio standard of quality. Please pre-book your future appointments to avoid the unfortunate event of not being able to get in for your fill appointments.

Being on time and having clean lashes ensures you get the maximum time for lash applications, every minute counts with eyelash applications. Unfortunately, additional time can not be given to clients who arrive late to their appointment or arrive with dirty lashes (ie: liquid eyeliner, mascara). Arriving on time for your lash appointments is important to ensure your treatment time is not cut down, as we need to stay on time. 


Arriving to your appointment:

Please arrive with 5 minutes to spare for your appointment. This allows for you to start to unwind, relax, and visit the restroom. Arriving late to appointments requires your lash artist to shorten your appointment time, so clients following you are not held up. Full fees will still be applicable, therefore, it really is in your best interest & comfort to be on time. Unfortunately, additional time can not be given to clients who arrive late to their appointment.


Mobile Phones:

The beautifully lashed studio requests that all mobile phones are switched to silent whilst you visit. We want your time to be relaxing, away from your busy day, and to not interfere with your lash session. We want all guests at The beautifully lash studio to be able to relax and have a relaxing visit. We appreciate your co-operation and understanding.


IMPORTANT NOTE:

Any reactions to eyelash extensions is not foreseeable by The beautifully lashed studio skilled & trained staff (or even by you). All care is taken to ensure your safety. We will go over your intake form with you and any contraindications, such as an allergies. No refunds will be issued for reactions, however, The beautifully lashed studio will offer a Free Lash Removal should this unfortunate event occur. We kindly ask that you contact The beautifully lashed studio immediately if you become aware of any type of irritation so we may assist you as quickly as possible at (587) 703- 9239.

Feedback at The beautifully lashed studio:

Your satisfaction is important to us, as we take pride in offering The Finest in Lash Artistry™, and ensuring that you are 100% happy with your service. All Licensed Professionals give their best every day, and if you would like them to be recognized, or think there is room for improvement please, email management with your feedback or REVIEW us online!

Have a wonderful day, and enjoy your lash session!